Frequently asked questions
Can you guarantee I get my money back?
No. No one can. MoneyBackCase helps you document what happened and present it clearly. The business decides how it responds.
Are you lawyers?
No. MoneyBackCase is a consumer self-help and document-preparation platform. We do not provide legal advice or representation.
What does the $99 cover?
A one-time case review: your guided intake, private evidence center, organized case summary and timeline, and a refund request you review and send yourself.
Who can see my documents?
Your documents are private to your case and stored privately. They are never public and are never shared with other customers.
What if I was told there are no refunds?
Many people are told this. It is still worth documenting exactly what you were told, when, and by whom — that record is what your refund request is built from.